232 Oxford St. W.
Phone (519) 672-3322
Fax (519) 672-3325
We have received confirmation from the Ontario Ministry of Health that we can begin a
gradual reopening of our clinic and a return to providing regular chiropractic care.
This has been a very challenging time and we appreciate your patience and understanding as
we have been successfully complying with the government mandate restricting our services.
We are looking forward to again providing chiropractic care to you and your family and we
are happy to announce that:
As always, we are committed to providing the highest standard of chiropractic care
while prioritizing the safety of our patients and staff. As healthcare professionals who
have always been committed to following strict hygiene standards, our team is ready to
implement additional procedures to ensure our clinic environment remains a healthy one.
We will continue to closely monitor and adhere to all guidelines and regulations imposed
by the provincial government, Ontario Ministry of Health and our regulatory body.
If at any time during your visit you feel uncomfortable or unsafe, please let us know
and we will do everything in our power to ensure your concerns are addressed.
Rebooking Appointments Cancelled Due to Clinic Closure:
As we resume office hours over the next few weeks, we will begin calling patients to
reschedule their cancelled appointments. We appreciate your patience as this may take some time. Please feel free to contact our office at any time in order to reschedule and get back on track with your care.
What to Expect:
The following is a link from the College of Chiropractors of Ontario. It should give
you a good idea of what to expect when booking and attending your chiropractic treatment.
Returning for Treatment.
We have been working diligently preparing our office for reopening and it will look a
little different when you return:
We have removed most chairs and objects from our waiting room and installed
plexiglass to protect our patients and staff.
We have moved our payment area to the front of the reception desk to free up
space and allow for better flow.
Treatment rooms will appear more bare and chairs have been moved further away
from the doors.
There will be tape on the floor to help with physical distancing and you may
notice more cleaning and sanitizing throughout your visit.
We have also added a separate large treating area on our lower level. This will
help with social distancing and allow for treatment without entering the main office area.
We are happy to help facilitate your return to care, and Dr. Floyd is available to
discuss other options if you are unable to return to in-office care at this time.
Please Read the Following Before Booking your Appointment:
We encourage all patients to self screen for Covid-19 before booking their
appointment. If you screen positive, are unwell or have tested positive for Covid-19
do not attend our office in person for at least 14 days AND contact an appropriate
medical authority to report your condition and seek treatment if necessary. The
Ontario Government’s Self-Assessment Site is
We will be screening patients by phone or email before their appointment. If there
are any changes between screening and attending your appointment, please call our
We are happy to work with vulnerable and higher risk patients to ensure the highest
safety measures are in place. Please let our staff know when booking your appointment if
you feel you require added precautions.
We have adjusted the way we schedule our appointments in order to allow for increased
cleaning/sanitizing and to facilitate physical distancing. Missed appointments and
patients running late, will be much harder for us to accommodate during these challenging
times. Please arrive on time and give us immediate notice if you need to
cancel your appointment so we can offer this time to another patient.
If you arrive more than 5 minutes early please wait outside or call the office to see
if we are able to accommodate an earlier appointment. If you are running late,
please call so we can make appropriate arrangements.
Leave your coat and other unnecessary items in your car and ask anyone
accompanying you to wait outside the office whenever possible.
Please read the screening notice and procedural information posted in our foyer
before entering the office.
Plan on wearing clean clothes to the office (if possible). Gowns are available if
We encourage all patients to wear a clean mask while in our office.
We ask that all patients sanitize their hands upon entering and leaving the office.
Hand sanitizer is available on the table as you enter the office, as well as throughout
the office and in treatment rooms.
Please avoid touching your face or any unnecessary objects while in the office.
Respect physical distancing with staff and other patients.
We will be sending statements/receipts via email and would request patients
pay with tap when possible.
We will be updating our protocol regularly in response to new information, and to
ensure compliance and best practices. Updates will be posted on our
Thank you for your support and understanding as we navigate these challenging times
together. We can't wait to see you again and look forward to continuing to be an
integral part of your healthcare team!
Yours in Health,
Dr. Julie Floyd, Kelly, Katie and Nicole.
About Westown Chiropractic
Westown Chiropractic has been providing quality care to the London community for over 30 years. From its beginning, the clinic has been an integral part of the surrounding community and the city of London, Ontario.
"Your health affects you and everyone around you"
The Clinic's central location makes it easy to get to before or after work. We are located on Oxford Street West just across from the Cherryhill Mall. Western University is only 5 minutes away, and a direct bus route provides students with a convenient way to get chiropractic care between classes. We are only minutes from down-town London and have plenty of on-site parking.
In a relaxed, friendly and healing atmosphere, you will experience professional chiropractic care which starts the moment you contact our office. Our Staff will gladly assist you and answer any questions you may have. It is our goal to help you feel welcome and comfortable, and to help you get the most out of your chiropractic care.
Our hands-on approach has been proven to be very successful with our patients. Along with manual adjustments and soft tissue therapy, we use a variety of other modalities including Activator and Drop Piece adjusting techniques, ultrasound, custom orthotics and nutritional supplements. You will be provided with stretching and strengthening exercises, postural advice and lifestyle recommendations in order to ensure your adjustments hold, to improve spinal function and to help decrease aches and pains.
"Pain is your body's way of telling you something is wrong. Don't ignore it."
We treat a wide variety of patients ranging in age from newborns to those in their nineties. Our patients include children, families, students, athletes and other health conscious individuals. We tailor our treatments to meet your individual needs. If you have a specific problem or condition that requires special attention, we will design a program that is unique to you. We are here to help you achieve your health goals.
Westown Chiropractic is dedicated to providing quality chiropractic care to meet your specific needs. Simply put; your health is our priority. By listening to you and understanding your needs we promise to manage your condition with the utmost of care. If your condition is not responding to chiropractic care we will refer you to the appropriate health care provider, thus giving you peace of mind that you are in good hands.
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